Corporate Traveler Support
Every travel agency claims its employees are experienced. At Travelocity Business, we make sure it's a fact.
Experience makes a difference
Our agents average eight to 10 years of experience, all specializing in corporate travel. They know how to help your travelers both online and offline. And their drive to solve your problems will leave you amazed.
Advanced training
Business travelers look to their agents for expertise in arranging travel, as well as, needing great service and creativity to solve any number of tough situations. They need travel agents ahead of the game.
Account Certification, International, Customer Skills, Frequent Flyer Programs, just to name a few – Our agents receive extensive training from A – Z regarding their customers, agent desktop functionality and industry programs to ensure a World Class customer experience!
e-Fulfillment processes
Our groundbreaking technologies let our agents focus on travelers. Agents can tap into your corporate travel system right from their desktops. The result? Faster reservations in line with your travel policies, preferred vendors and traveler preferences. Agents can access integrated information including:
- Booking information
- Mid-office systems
- Credit card data
- Trip details
- Corporate travel policies
Far-reaching support
We currently run Service Centers to support multinational North American corporations and are quickly expanding into Europe and Asia, including locations in:
- San Antonio and Dallas, Texas
- Manchester, England
- Monterrey, Mexico
- Ottawa, Canada
- Coming soon... Singapore, China
Want to learn more?
Your travelers will be in great hands with our Service Center Advisors. Ready to ask your questions? Contact us.
