Optimizing your Site Performance
From the moment you become a Travelocity Business customer, we'll manage your site with a hands-on approach to make your job easier and deliver the best user experience possible. We'll provide you with an implementation team - a project manager, solutions architect and professional services team - whose focus is to transition you to your new site smoothly and continually improve the site so you can exceed your program goals.
We'll stay with you every step of the way as your travel program evolves and guide you with our best practices on policy management, online adoption, value-based messaging and vendor preferencing.
Site Implementation and Project Management
- Configuring your Web site for ease-of-use and high adoption rates
- Managing and resolving service issues
- Managing negotiated air, car and hotel rates
- Communicating important company, product and service information
Ongoing Configuration and Monitoring
- Determining travel policy best practices
- Troubleshooting and recommending site enhancements
- Optimizing your site's abilities and productivity
- Modifying booking formats, custom field editors and other settings
- Assisting with profile updates and contract database synchronization
Specialized Support
- Agency integration that allows for parity in a traveler's online and offline experience
- Setting up hotel and airline contracts
