Through the experienced leadership of our corporate travel executive team, Travelocity Business provides knowledgeable solutions for every corporate travel need.
Appointed as president of Travelocity Business in October 2009, Yannis Karmis brings a unique perspective to his role as leader of one of the fastest growing travel management companies in North America. Mr. Karmis spent the previous two years living and working in Latin America, managing customer service activities for airline, hotel, and agency-focused businesses in the Sabre Holdings family. His range of experience serves Travelocity Business and its clients well as the agency helps corporations drive the most value for their travel spend in a rapidly evolving global economy.
Prior to Travelocity Business, Mr. Karmis spent 12 years working in various positions at Sabre Holdings and Sabre Travel Network. Most recently, he served as vice president of global customer support for Sabre Travel Network in Montevideo, Uruguay. As general manager of Sabre Uruguay, Mr. Karmis led the expansion of Sabre’s second-largest office to more than 800 employees. The global customer support facility in Montevideo supports numerous Sabre brands, including Sabre Travel Network’s 55,000 travel agency customer locations in 45 countries, Sabre Airline Solutions, GetThere, SynXis, Travelocity Business, and Nexion.
Mr. Karmis also served as vice president of customer solutions and technical sales for Sabre Travel Network from 2006 to 2007, responsible for travel agency product sales and business development. In this role, he oversaw a significant increase in product adoption among North American corporate and leisure agencies, as well as the expansion of Sabre’s relationships with prominent online travel agencies.
Mr. Karmis earned a master's degree in business administration from the Neeley School at Texas Christian University, and a bachelor's degree from Virginia Tech. He also completed the Certified Travel Counselor (CTC) Program offered by the Travel Institute.
|Joel Bailey, CCTE, GTP
Joel Bailey is responsible for managing TBiz's end-to-end product and service offering, including the global call centers, online booking tools, the Smart Access Portal, reporting, and fulfillment technology. His key focus is delivering traveler products and services and consulting with customers to find new ways to leverage technology to increase efficiencies and reduce costs. Bailey manages implementations and ongoing configuration that support customers through the entire lifecycle to help maximize the value from TBiz's online technology and self-service tools.
Bailey has 20 years of experience in the travel industry. Prior to joining Travelocity Business, he held various Product Marketing and Business Development positions at Sabre. Most notably, he was involved in the creation of "Turbo Sabre," the company's first Windows desktop platform for travel agents, and Sabre Business Travel Solutions, Sabre's pioneer introduction of an integrated corporate booking tool/reporting solution. Bailey has also worked in Product Marketing at IBM and was involved in the company's efforts to upgrade its office platform to a graphical user environment with the introduction of OS/2. He holds a B.B.A. from Southern Methodist University and currently resides in Dallas.
With more than 35 years experience in the corporate travel industry, Mindy Berger is uniquely suited to lead our account management team. Her responsibilities focus on the continued development of best practices in account management, including driving aligned strategic business plans and consultative quarterly reviews and ensuring we have the best team in travel management. As our account base continues to grow, Mindy's team provides the support our customers need to accomplish their program's goals.
Prior to joining Travelocity Business in 2005, Mindy held leadership roles responsible for a multinational client base as well as retention for a large consulting firm and travel management company. Her experience includes strategic business planning, operations, global implementations, new sales and account management.
As Vice President of Global Sales, Tom Kallas serves as the leader of the sales team and all sales-related functions. Kallas' responsibilities include understanding customers' needs to deliver industry leading value and service, and leading the sales team in developing its business both domestically and globally.
A travel industry veteran, Kallas has more than 30 years in the travel industry working for global travel management companies (TMC). His expertise includes sales, customer care, global solutions, finance, and general agency operations. Kallas started with Avis in 1980, and since 1984 has worked exclusively in the global TMC industry.
Tom currently lives in Southeastern Michigan with his three children, and holds a BA from Adrian College.
Global Supplier Relations
Eric Henderson has nearly 25 years of travel management and airline industry experience, including senior relationship management positions with such companies as American Express, Rosenbluth International, and Continental Airlines. His most recent position was at StarCITE, the Web-based corporate meetings technology provider, where he shared business development responsibilities and managed supplier operations.